We want you to be 100% happy with your purchase so if you don't like your item you can always return it to us. Just contact us at hi@gotcats.shop and we'll send you a return label.

Yes. If you don't like your item you can return it to us and get a refund. Once we’ve received and inspected your return, will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Our shop includes items we curate from vendors around the world, so depending on your items they may ship from the United States, China, Spain, or France.

Our store began as a way to honor the memory of our cat Skittles who passed away in 2021, so part of our profits go towards sponsoring no-kill shelters working to give better lives to our furry friends.

We'd love to hear from you! Please email us at hi@gotcats.shop